Refund & cancellation policy

PLACEHOLDER — replace with the client's real refund & cancellation policy. This template text is not legal advice and must not be published as-is.

1. Orders

Placeholder: how refunds work for products (links to the returns policy when the shop is on).

2. Appointments

Placeholder: notice needed to cancel or reschedule, and any deposit rules.

3. Room reservations

Placeholder: free-cancellation window and what happens after it.

4. Event tickets

Placeholder: when tickets can be refunded or transferred, and what happens if an event is cancelled or postponed.

5. Donations

Placeholder: how to ask about a donation made by mistake, and how to stop a monthly gift.

6. How to ask for a refund

Placeholder: steps and timelines. Questions? Contact us.